This policy sets the minimum rules for responsible use of FITZP website, account and inquiry services.
1. Lawful use
Users may not use the service to request, promote or facilitate unlawful products, transactions, destinations or conduct.
Users are responsible for ensuring their requests and supplied materials are lawful in the relevant jurisdictions.
2. Accurate identity and information
Account and company information must be accurate. Users may not impersonate another party or submit misleading specifications, rights claims or destination information.
Material changes should be disclosed promptly.
3. Intellectual property and brand assets
Users must have the rights needed for logos, artwork, product references, designs and other materials they provide.
The service may not be used to source counterfeit, infringing or deceptively represented goods.
4. Platform and communication security
Users may not probe, disrupt, automate abusive traffic, distribute malicious code, bypass access controls or use the platform to harass other parties.
Credentials must be kept confidential and suspicious access should be reported promptly.
5. Trade restrictions and responsible conduct
Users may not use FITZP services to evade sanctions, export controls, customs rules or other applicable restrictions.
Requests involving regulated goods or specialist requirements may require additional review or may be declined.
6. Enforcement and contact
FITZP may suspend or reject activity that reasonably appears inconsistent with this policy, applicable law or platform safety.
Questions can be submitted through the contact page linked in the website footer.